空乘面试技巧指导

空乘面试技巧指导

　　空乘作为一个高薪服务业，有许许多多的人都十分向往，空乘表现为气质佳、形体美、才艺精、纪律严的知识型、技能型航空服务专门人才。下面是YJBYS小编整理分享给大家的空乘面试技巧指导，欢迎阅读。

　　空乘面试技巧指导

　　一、空乘面试：

　　穿着最好是正装(职业)， 一定要干净整洁。

　　自我介绍，就是 姓名 年龄 身高 体重 业余爱好 外加对自己的城市做个简单的介绍。

　　你多培养自己的亲和力 笑容 站姿 走资。

　　回答问题的时候，要求合作意思 团队意识

　　二.空乘面试小技巧

　　“空姐”这个让人羡慕的职业又将迎来一批新鲜血液。那么有意报考的考生究竟该做哪些准备、怎么样的学生又会更受青睐呢?记者采访了民航上海中专有关招生负责人，请她们来为考生支招一二。

　　1、不要染烫发保持自然微笑

　　金蕾萍强调指出，报考此专业的学生首先应有为他人服务的热情，并有志于从事民航事业。此外，仪表清秀，端庄大方，无口吃，体态匀称，动作协调，并有符合行业标准的身高要求也是从事这一职业的最基本要求。除此之外，考生的肤色要好，身上要无明显疤痕、斑点。还有牙齿色质也要好，且要排列整齐。在性格上，开朗活泼更易受到考官的青睐。最好，还有较强的心理承受能力。

　　金蕾萍建议考生面试前注意保持清淡的饮食，不吃辛辣，少吃海鲜和热性的食物，以免青春痘的出现，或发生皮肤过敏。另外，考生最好不要染发、烫发，相反，应该保持学生的朝气。还应注意休息，保持充足的睡眠，好让自己的容貌更加亮丽。适当进行一些体育锻炼也是必不可少的，因为这样可以使形体更加充满活力。

　　在面试当天，为了体现个人的气质，考生可以挑选一套大方、端庄，适合自己的服装，并准备好一段中英文的自我介绍。参加面试时，考生可以保持本色，也可以适当淡妆，但不要弄巧成拙。在形象设计上要扬长避短，体现学生特点。要注意身体语言的运用和应有的礼貌礼节。为了更富有亲和力，金蕾萍提醒考生，还应该时刻保持自然和自信的微笑，那样才能放松心情，积极应试。

　　2、做到本色、自信、有朝气

　　不过该人士强调，学校招生时并不仅仅是看学生的成绩，而更看重学生的综合素质。另外，家长以为空乘专业只追求漂亮的认识其实是个误区，该校在面试时就比较喜欢本色、自信、有朝气的学生，过于成人化的打扮只会给学生“减分”，“因为考官会怀疑学生学习的目的性，认为考生对自身的定位不清晰，这样的印象对考生并不利。”该人士说。所以，考生最好不要染发，更切忌浓妆艳抹，男生不要蓄长发。

　　在专业方面，该人士表示，不同的岗位要求各有差异，因此对学生的要求很难一概而论。比如，空乘专业需要考生有服务意识，看重考生与人沟通的能力和亲和力等。

　　三.空乘面试英文自我介绍

　　简单版;

　　hello my name isxxx.i am xx years old.i graduatedfrom xxx.i have a dream since i was a child.i dream that one day i can fly in the blue sky like the bird. now i have the chance to make it come true. if i can take this job. i’ll try my best to do everything well.because i love this job.

　　四.空乘服务语面试十六个经典问题的经典回答

　　here are good answers to some of the tougher questions asked in job interviews. if you can smoothly supply answers like these during the interview, you are bound to make a good impression.

　　1. what is important to you in a job?

　　mention specific rewards other than a paycheck for example, challenge, the feeling of accomplishment, and knowing that you have made a contribution.

　　2. why do you want to work for this organization?

　　cite its reputation, the opportunities it offers, and the working conditions. stress that you want to work for this organization, not just any organization.

　　3. why should we employ you?

　　point to your academic preparation, job skills, and enthusiasm about working for the firm. mention your performance in school or previous employment as evidence of your ability to learn and to become productive quickly. if the job involves management responsibilities, refer to past activities as proof of your ability to get along with others and to work as part of a team.

　　4. if we hire you, how long will you stay with us?

　　answer by saying along these lines: "as long as my position here allows me to learn and to advance at a pace with my abilities."

　　5. can we offer you a career path?

　　reply: "i believe you could, once i know the normal progression within the organization. can you tell me about it?" the answer may be revealing.

　　6. what are your greatest strengths?

　　give a response like one of the following: "i can see what needs to be done and do it", "i'm wiling to make decisions", "i work well with others," "i can organize my time efficiently."

　　7. what are you greatest weakness?

　　identify one or two, such as the following:" i tend to drive myself toohard", " i expect others to perform beyond their capacities", " i like to see a job done quickly, and i'm critical if it isn't." note these weaknesses could also be regarded as desirable qualities. the trick with this question is to describe a weakness so that it could also be considered a virtue.

　　8. what didn't you like about previous jobs you've held?

　　discuss the things you didn't like, but avoid making slighting reference to any of your former employers.

　　9. how do you spend your leisure time?

　　mention a cross section of interests-active and quiet, social and solitary -- rather just one.

　　10. are there any weaknesses in your education or experience?

　　take stock of your weaknesses before the interview. practice discussing them in a positive light. you'll find that they are minor when discussed along with all the positive things you have to offer.

　　11. where do you want to be five years from now?

　　saying that you'd like to be president is unrealistic, yet few employers want people who are content to sit still. you might say, "in five years, i'd like to have my boss's job. " if you can't qualify for your boss's job by then, you may not be the fright candidate.

　　12. what are your salary expectations?

　　if you are asked this at the outset, it's best to say, "why don't we discuss salary after you decide whether i'm right for the job? "but if the interviewer asks this after showing real interest in you, speak up. she or he will probably try to meet your price. if you need a clue about what to ask for, say, " can you discuss your salary range with me?"

　　13. what would you do if....?

　　this question is designed to test your reposes. for example: "what would you do if your computer broke down during an audit?" your answer there isn't nearly so important as your approach to the problem. and a calm approach is best. start by saying, "one thing i might do is ..." then give several alternative choices.

　　14. what type of position are you interested in?

　　job titles and responsibilities vary from firm to firm . so state your skills instead, such as "i'm good at figure work," and the positions that require these skills , such as "accounts payable."

　　15. tell me something about yourself.

　　say you'll be happy to talk about yourself, and ask what the interviewer wants to know. if this point is clarified, respond. if not, tell why you feel your skills will contribute to the job and the organization. this question gives you a great opportunity to sell yourself.

　　16. do you have any questions about the organization or the job?

　　employers like a candidate who is interested in the organization. so this is a perfect time to convey your interest and enthusiasm.

　　航空公司面试程序：

　　1.新加坡航空公司面视指南①首先准备一份中英文简历。到考场后，工作人员会发给报考人员一篇广播词(英文)，经过稍微准备后，接着5人一组，进入主考官,室每人各念一段手里的广播词。考官主要 是观察你的声音是否好听，口齿是否清晰，英文程度如何。②广播词念完后，考官会告诉你是否有下一次的面试，初试通过后，要交履历表和学校毕业证。③复试：有两位主考官(新航主管)分别向每一位应试者问一些生活方面的问题或有关空姐工作的问题，甚至可能问一些容易使人生气的特殊问题，以此来观察应试者的反应，例如，说你的衣服看起来怪怪的，你的表现不够当一名空姐等令你比较反感的问题。这些问题主要考验心理承受能力和处理特殊情况的能力。④复试结束后考官会通知你是否参加下一次面试。⑤第三次面试：此次有4位考官考察一位应试者，以聊天的方式，问一些生活问题。面试通过者到更衣室换上新航的制服，在考场走一圈，转一圈，看看体形线条是否好看，姿态是否优美。面试结束后现场会当时通知结果。⑥游泳测验：游泳距离为50米，任何泳姿都可以，在有条件的饭店举行。⑦茶会：分成4组，一组约10个人，酒会方式。餐桌上有茶点供全体参加面试的人员享用，4位主考官轮流提出问题，和大家聊天，目的在于了解你的团队精神，以及与其他人相处的能力，并要求应试者提出问题，时间大约4小时。结束后当时通知你是否被录取。

　　2.德国汉莎航空公司面试指南

　　①填写一份中英文履历表。②考官每人发一份英广考卷，答完考卷后结束当天的面试，等候第二次的面试通知。③第二次面试主要以英语会话为主，考官提一些生活上的问题，同时还会问一些有关航空服务的问题，如：·如何对带小孩子的旅客进行服务，对带小孩子的旅客在服务时应注意的事项。·航班飞行途中，你发现有的旅客在厕所内吸烟，你将如何处置?·夜航飞行时，有一名旅客的孩子一直哭闹不停，你将如何处置?

　　3.国内航空公司面试指南

　　①航空公司面试空乘服务人员的形象要求和其他报名条件：年龄一般为18-23岁，但也有的航空公司将年龄限制在22岁以下。五官端正、仪表清秀、身材匀称。

　　女性身高164-173cm，男性身高173-183 cm。口齿清楚，普通话标准。身体裸露部位无明显疤痕。无口臭、腑臭、皮肤病、走路无内外八字。听力不低于5米。无精神病史及慢性病史。学历要求一般，也有航空公司无此要求。要求流利的英文或基本的会话能力，其他小语种优先。准备两张二寸照片和一张四寸生活照片。填写履历表并带上学历证书和其他证明材料。②报考人员的着装要求：应着职业装，同时不要化浓妆，应着淡妆。男性最好穿长裤。③应聘人员的站、坐姿要求：站姿应端正，两眼目视对方，应随时保持坐姿端正、站姿高雅，两眼永远凝视对方，坐时身体向前倾，面带微笑，保持与考官的距离。④回答问问题声音应大一些，吐字清楚，语言简练，使对方能听清楚你所要表达的问题。⑤问到的问题：履历表当中的问题，你的年龄、学校、学历、家庭住址。

　　介绍你的'家庭，你的父母和家庭其他成员。你为什么要做一名空姐?你对空姐的工作有哪些了解?你有哪些特长?在家里是否帮助父母做家务?在飞机上如果遇到不讲理的旅客你应如何处理?你考虑过做空姐工作的辛苦吗?如果你被我公司录取，你将准备如何做一名合格的空中乘务员?做一名优秀的空中乘务员应具备哪些品质?你在学习期间好朋友多吗?谈谈你对本公司的了解?公司都有哪些机型、航线?

　　你为什么要报考本公司?

　　如果有两个航空公司同时接收你，你会选择哪个公司?⑥面试程序：·到报名地点后，先交报名表，然后进行基本身体测量(身高、体重、视力)·分组进行面试，一般10个人一组进入考场，每个报考人员进行简单的自我介绍(姓名、年龄)，然后走出考场等候下一步的面试通知，没得到再次面试通知的人员被淘汰。·第二次面试由考官单独面试。面试内容包括英文对话以及其他有关问题，内容比较详细。第二次面试通过后，在考场等候通知面试结果。·有的航空公司可能还要安排第三次面试或者进行笔试的考试。·体检，参加体检后等待体检结果。·体检合格后一般还要进行公司有关领导参加的集体面试。面试中会对参加面试人员提出问题。大致内容和第二次基本相同，但是参加此次面试的人员会比较多，所以要求面试人员绝不能紧张，这是考验你的极好机会，是否成功可能就在此一举。

　　附一篇空乘英语面试自我介绍：

　　hello my name isxxx.i am xx years old.i graduatedfrom xxx.i have a dream since i was a child.i dream that one day i can fly in the blue sky like the bird. now i have the chance to make it come true. if i can take this job. i'll try my best to do everything well.because i love this job.

　　那时候自我介绍也差不多就是这些.具体的介绍一下自己.一定不用紧张.一定要很流利的说出来.要自信.要落落大方.你给评审的第1印象非常之重要.

　　然后评审会问你问题.

　　比如当一名空乘最重要的是什么.什么让你决定从事这个职业.你认为自己能否胜任这个职业.身体健康吗.视力好吗.如果旅客发生意外，你该怎么办.等等等等之类的许多问题.

　　我建议你多上一些航空网站,多准备一些日常的航空英语书来读.因为你知道,航空英语和我们以前在学校读的普通英语是不一样的.很多专业单词都不会出现的..如果你现在已经是在航院读书的,那应该没问题啦...因为我们老师都有教嘛.呵呵