酒店英语面试的情景对话

酒店英语面试的情景对话

　　有诚意的找工作不妨给自己提前来段情景面试，在酒店面试时，高级餐厅往往会让你模拟展开一段工作英语对话，如果你不知道基本的酒店英语问候语及情景对话内容则会显得非常尴尬，下面就带你一起见习酒店面试英语情景对话，希望能在您求职路上助您一臂之力。

　　酒店人员与顾客间的情景对话

　　A：Would you please tell me the daily service hours of the dining room?

　　请告诉我餐厅每天的服务时间，好吗?

　　B：Our restaurant is open 24 hours a day.

　　我们是24小时营业餐厅。

　　A：Have you any vacant(spare) room in the hotel?

　　旅馆里有空余房间吗?

　　B：Of course,It is on the 14th floor and the daily rate is 90.

　　当然，房间在14层，每天的房费是90美元。

　　A：Where is the hotel bathroom?

　　请问酒店洗手间在哪里?

　　B：There is a washroom at the end of the corridor.

　　洗手间在走廊尽头。

　　酒店面试考官与应聘者的英语对话

　　1、Why are you leaving your present job?

　　你为何要离开现职呢?

　　I liked the work. However， the hotel is too small for me to widen my experience.

　　我喜欢那份工作，但那家宾馆太小了，难以增长我的工作经验。

　　2、I woild like you to tell me some of what you have been doing recently.

　　我想请你告诉我你最近一直在做什么?

　　Every day I go to work on time to guarantee the proper operation of the front desk.

　　我每天按时上班，以保证前台工作的顺利进行。

　　We accept booking，tell about room rates，find out how the bill will be paid and help the guests to check in and check out.When some guests want to have cancellations，change rooms or extend a reservation，we should always offer our help with courtesy.

　　我们接受订房、解释房价、看顾客以什么方式结算，帮助顾客入住及结账。如果有顾客要求取消预订、换房间或延长住宿时间，我们总是给予周到服务。

　　4、In what way do most clients check out?

　　多数顾客以什么方式结账?

　　Most clients check out by credit card，traveller is cheques or Master card.Our hotel doesn not accept personal cheques.

　　多数顾客用信用卡、旅行支票或万事达卡结账。我们不接受个人支票。

　　5、How do you deal with a reservation mix-up?

　　你们如何处理订房出现的差错?

　　If we are booked solid，I would first of all apologize to the clients for this mistake.Then I will ask them to rest on the chairs while I contact another hotel for them.

　　如果所有房间都已订完，我先向顾客道歉，然后请他们坐下休息，我为他们另外联系一个宾馆。

　　6、Why are you interested in working with our hotel?

　　你为何对到我们酒店工作感兴趣?

　　My past work experience is closely related to this job.I am confident of doing the job well.Therefore I am desirous to get this post.

　　我过去的经验同这份工作密切相关，我有信心把它做好。因此我很想得到这一职位。